TL;DR: We’ll be closed for the holidays from December 24th to January 1st. We’ll be reopening for business January 2nd.
We’re not really a company that has hours of operation or service; however, with Christmas coming up quickly, we wanted to let all of our customers know what our availability is this holiday season.
From December 24th to January 1st, we’ll be servicing all emergency support requests as they are submitted, but will be deferring all non-emergency support requests to the new year. Our offices will be closed and we will not be answering phone calls or emails. If you have an emergency, please submit a ticket through our service desk application. If you do not have a service desk login, please contact us immediately to have one set up.
We hope you have a restful, joyful, family-filled, and safe Christmas!